71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose a legal representative or a medical professional.

Younger people (age 18-35) are even more inclined to hire a professional based on online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

73 Percent Of Consumers Think Written Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the statistics appear more authentic which is what the prospective clients are searching for. Nearly a third of consumers state written reviews are the only feature that makes them think the sites' reviews are appropriate and useful.

Source: Fan and Fuel

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally two-thirds of businesses have great and outstanding ratings. Just 5% of companies have a score listed below 3 stars.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated material can do wonders in regards to conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44% boost.

Source: RevLocal

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Staying connected with your clients establishes trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.

As you might anticipate, customers who feel this way are more willing to spend more money with a business.

Source: Statuslabs

83% Of All Young Buyers Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did submit a review. Overall, companies have actually asked 66% of all customers to leave a review on their company.

Source: Brightlocal

Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent

User review stats show the purchase probability for a product with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies actually make use of them.

Although we now know why customer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star ranking is the first thing customers see. Still, users focus on other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

86 Percent Of Customers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

Over Half Of Consumers Won't Utilize A Business If It Has Less Than A 4 Star Ranking

This stat is among many that illustrate the importance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your customers delighted is more crucial than ever.

57% of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for companies with an ideal five star ranking.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

90% Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions, right?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out much more reviews to get a better idea of how the business is actually doing. Do not depend on that fact alone.

Source: Brightlocal