Only 6% Of Customers Do Not Rely On Client Reviews At All

According to consumer review statistics, a tremendous 19% of customers always rely on online reviews and never ever a buy without reading reviews first.

Source: Statista

49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

82% Of Consumers Check Out Review Sites Due To The Fact That They Wish To Acquire A Service Or A Product And Want To Get The Facts About Business Product Or Services.

Users come since they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

Many Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower score in fact helps your overall rating.

According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

52% Of Customers Trust A Product More If It Has Negative Reviews Also

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.

Source: Capterra

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them a great experience.

Source: Brightlocal

Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a brand-new automobile and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly decide on a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Business

This stat is one of many that illustrate the importance of online scores. Now that news of client complete satisfaction travels this quick, keeping your customers pleased is more vital than ever.

57% of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for businesses with a best five star score.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of Online Shopping.

Today's shoppers are wary and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Income

Businesses that treat consumers fairly generally flourish, review websites help ensure of that.

Source: Statuslabs

Clients Could Spend 31% More With A Business That Has Terrific Reviews

Take note of this fact. The better other users describe your product and services, the more cash you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

15% Of Users Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of potential clients will not even consider working with a business they can't find opinions about.

Source: Statuslabs

89% Of Clients Read A Companies Reactions To Reviews

Not only do many shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Customers

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those very same consumers are also going to accept slower shipping times for such items.

Source: Turntonetworks