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54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star ranking is the first thing consumers see. Still, users take note of other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.
Source: Statista
53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.
Today's shoppers are smart and desire the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are basically ads.
Source: Martech Zone
Customers Might Invest 31 Percent More With A Business That Has Excellent Reviews
Take notice of this fact. The more detailed other users describe your service or product, the more money you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show individuals prefer to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still need customer reviews. There's no other way around it. Clients are still happy to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Reviews Published On Twitter Can Help Grow Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
The Typical Review Word Count Has Become 65% Shorter Since 2010
Now a days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
30% Of Customers Feel Positive About A Business Which Answers Online Reviews
Communicating with your customers builds their trust. Even something like responding to their comments and reviews can make them feel valued.
As you might expect, clients who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
89% Of Consumers Browse A Companies Replies To Reviews
Not only do a lot of consumers read the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a legal representative or a doctor.
Younger people (age 18-35) are much more inclined to hire a professional based on online reviews. Just 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters