77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Generally two thirds of companies have excellent and outstanding rankings. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and ranking stats show people value the opinion of peers more than any other material.

Source: Collective Bias

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews go on without a response. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

72% Of Customers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how alluring your marketing is, you still require consumer reviews. There is no skirting around it. Clients are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats indicate a business's reputation does not impact just the clients. Potential employees also look at rankings and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star ranking is the first thing customers see. Still, users take note of other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

Reviews Posted On Twitter Can Help Boost Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a average or unfavorable one.

Source: Brightlocal

Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

United States Shoppers View "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals check out reviews, they concentrate on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista