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Favorable Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Given that the vast bulk of customers read reviews, you'd want yours to be enticing to brand-new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Most Popular Items Have An Average Score Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower ranking in fact helps your overall score.
According to client rating stats, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a brand-new vehicle and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other consumers, you manage to select one that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Shared On Twitter Can Help Increase Revenues By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
90% Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. However, they recognize the massive effect user rankings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management stats suggest a business's reputation doesn't impact just the clients. Prospective team members also take a look at rankings and take a look at reviews.
Source: Deloitte
52% Of Customers Rely On A Product More If It Has Negative Reviews Also
We already touched upon the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers anticipate to see some negative reviews.
Source: Capterra
86 Percent Of Customers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them a good experience.
Source: Brightlocal
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat consumers honorably normally prosper, review sites help make sure of that.
Source: Statuslabs
30% Of Clients Feel Favorable To A Company Which Answers Online Reviews
Staying connected with your customers creates trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you may expect, clients who feel this way are more willing to invest more money with a company.
Source: Statuslabs