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Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
Customers Could Spend 31% More With A Business That Has Great Reviews
Take notice of this fact. The better other users describe your product or service, the more cash you can charge and customer review statistics show us precisely just how much more.
Source: Martech Zone
70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out many more reviews to get a clear view of how business is actually doing. Do not depend upon that figure alone.
Source: Brightlocal
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. However, they recognize the massive effect user scores have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million customers visit Yelp monthly. If you haven't claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for an item with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Company
This stat is one of numerous that highlight the significance of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your clients happy is more important than ever.
57% of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for businesses with a perfect five star rating.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management stats indicate a company's reputation doesn't affect simply the clients. Potential employees also look at rankings and take a look at reviews.
Source: Deloitte
83 Percent Of Customers Do Not Trust Advertising
The conventional channels to reach clients aren't as influential as they used to be. Most users who no longer trust advertisements select to focus on clients' recommendations online.
Source: Statuslabs
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
Reviews have a huge effect on their decision when clients have to choose a solution provider.
Source: DemandGenReport
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose a legal representative or a medical professional.
Young people (age 18-35) are much more inclined to hire a professional based on online reviews. Just 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters