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Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses actually use them.
Although we now know why client reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that businesses ought to be continuously requesting reviews.
Source: Statuslabs
82% Of Consumers Visit Review Sites Since They Wish To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Products And Services.
Users come due to the fact that they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
30% Of Consumers Feel Positive About A Business Which Answers Online Reviews
Communicating with your clients builds their trust. Even something easy like reacting to their comments and reviews can make them feel valued.
As you may anticipate, customers who feel this way are more willing to spend more money with a company.
Source: Statuslabs
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably usually succeed, review websites help make sure of that.
Source: Statuslabs
Only 6 Percent Of Consumers Do Not Rely On Customer Reviews At All
According to consumer review statistics, a massive 19% of customers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
15 Percent Of People Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of potential clients won't even consider working with a company they can't find viewpoints about.
Source: Statuslabs
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick an attorney or a doctor.
Younger people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Just 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Generally, 142 million customers visit Yelp on a monthly basis. If you have not claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software purchasers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
83% Of All Younger Clients Were Invited To Post A Review Recently
Of those invited, 80% of consumers did submit a review. Overall, businesses have asked 66% of all clients to give a review on their business.
Source: Brightlocal
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats clarify that 63% of customer reviews remain without a reply. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
90% Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone