Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also influence our buying decisions.

According to social media reviews stats, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics expose that 4 out of five users are likely to trust a local business.

Source: RevLocal

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them a great experience.

Source: Brightlocal

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics place consumers' reviews as the most credible source of suggestions. Online reviews normally carry the same weight as advice from loved ones.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Give A Review

More than a 35% would post a review to educate others about their client experience and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to post a review to help other people with their choice making process.

Source: Podium

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews

Keeping in touch with your customers creates trust. Even something as basic as responding to their reviews and remarks can make them feel valued.

As you may anticipate, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

If A Business Handles Problems Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Go Back To A Business

Clients do not expect you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. However, they recognize the enormous effect user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and rating stats show people value the viewpoint of peers more than any other material.

Source: Collective Bias