The Majority Of Individuals Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Keeping in touch with your customers creates trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

86 Percent Of Customers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

Favorable Reviews Motivate 68% Of Customers To Choose Local Businesses

Because the large majority of customers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Customers Review A Companies Responses To Reviews

Not only do many consumers read the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select an attorney or a physician.

Younger people (age 18-35) are even more likely to employ an expert based upon online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

15% Of Clients Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of prospective customers won't even think about working with a company they can't discover opinions about.

Source: Statuslabs

Customers Could Invest 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users explain your service or product, the more money you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

74 Percent Of Local Companies Have At Least 1 Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online ratings data, we found out that a company requires to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

98% Of Yelp's Visitors Purchased From A Business They Found On The Site

Usually, 142 million customers visit Yelp every month. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

61% Of Local Businesses Have An Average Score Of 4 To 5 Stars

Typically 2 out of 3 companies have excellent and outstanding scores. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

These online review statistics reveal the basic popularity of a site can only presume when it concerns trust.

Source: Review Trackers

77% Of Consumers Would Post A Review If They Were Asked

More than a 35% would leave a review to educate others about their consumer experience and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other people with their choice making process.

Source: Podium

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US buyers consider reviews as 'extremely influential'.

To show the significance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those exact same consumers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks