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A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
72 Percent Of Customers Won't Take Action Unless They Read Some Reviews
Irrespective of how alluring your marketing is, you still need client reviews. There is no skirting around it. Consumers are still happy to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
63.6% Of Consumers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the general popularity of a website can just go so far.
Source: Review Trackers
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our purchasing preferences.
According to social media reviews stats, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business.
Source: RevLocal
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Generally, 142 million customers go to Yelp every month. If you have not claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick a lawyer or a doctor.
Young people (age 18-35) are even more likely to work with an expert based on online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of customer reviews go on without a reply. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Unfavorable Reviews Can Boost Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Definitely Submit A Review
More than a 35% would submit a review to inform others about their consumer experience and 24% would likely direct their review to the business itself.
Over a 26% would be willing to leave a review to help other individuals with their decision making process.
Source: Podium
Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
Just 6% Of Customers Don't Trust Consumer Reviews At All
According to consumer review statistics, a massive 19 percent of customers always trust online reviews and never a buy without reading reviews first.
Source: Statista