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77% Of Consumers Would Likely Leave A Review If They Were Asked
More than a 35% would leave a review to educate others about their customer experience and 24% would likely direct their review to the company itself.
Over a 26% would want to give a review to assist other individuals with their choice making process.
Source: Podium
15 Percent Of Customers Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of prospective customers won't even think about working with a company they can't discover viewpoints about.
Source: Statuslabs
Consumers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Buying choices are made rapidly.
Online reviews are certainly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews
Communicating with your consumers establishes trust. Even something as basic as responding to their reviews and remarks can make them feel valued.
As you may anticipate, clients who feel this way are going to spend more cash with a company.
Source: Statuslabs
Reviews Posted On Twitter Can Help Improve Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
67% Of Customers Admit Reviews Are A "Very Important" Factor When Picking A Solution Provider
When consumers need to choose a solution provider, reviews have a massive effect on their decision.
Source: DemandGenReport
Many Best Selling Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower ranking really helps your overall rating.
According to client rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually make use of them.
Although we now understand why customer reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats prove that 63% of client reviews remain without a reaction. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers
90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management statistics show a business's reputation does not affect simply the clients. Potential team members also look at ratings and read reviews.
Source: Deloitte
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to pick a legal representative or a doctor.
Young people (age 18-35) are even more likely to hire an expert based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too
We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Customers expect to see some negative reviews.
Source: Capterra
Since They Want To Buy An Item Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.
Users come because they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
Younger people understand the worth of being informed. User-generated content has an unassailable influence on customers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz