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Visitors Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. Buying decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not always come to value the power of them.
Source: Martech Zone
More Than Half Of People Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are evidently the more opinionated ones.
Source: Statista
86 Percent Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you offer them a good experience.
Source: Brightlocal
72% Of Customers Will Not Take Action Before They Read Some Reviews
No matter how tempting your marketing is, you still need customer reviews. There's no way around it. Customers are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine
53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews remain without a reaction. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business
Since the vast majority of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those very same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase possibility for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star ranking is the first thing consumers see. Still, users focus on other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States consumers.
Source: Statista
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Many people read a lot more reviews to get an idea of how business is actually doing. Do not depend on that statistic alone.
Source: Brightlocal
30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews
Communicating with your consumers builds their trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.
As you may expect, customers who feel this way are happy to invest more cash with a company.
Source: Statuslabs