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82 Percent Of Consumers Visit Review Websites Due To The Fact That They Want To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Services And Products.
Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat customers honorably usually succeed, review sites help make sure of that.
Source: Statuslabs
77% Of Clients Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses
Younger individuals understand the value of being informed. User-generated material has an unassailable influence on customers.
If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been losing out on. Older people are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star rating is the first thing consumers see. Still, users pay attention to other factors too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US consumers.
Source: Statista
52% Of Consumers Rely On A Product More If It Has Negative Reviews Also
We already discussed the negative and positive reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Consumers anticipate to see some negative reviews.
Source: Capterra
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
74% Of Local Companies Have At Least 1 Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online scores statistics, we discovered that a business requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
30% Of Clients Feel Positive About A Business Which Answers Online Reviews
Staying connected with your clients creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you may anticipate, clients who feel this way are happy to spend more cash with a business.
Source: Statuslabs
American Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews
When people check out reviews, they focus on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US clients.
Source: Statista
53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews go on without a reply. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
83% Of Consumers Don't Trust Advertising
The standard channels to reach customers aren't as prominent as they used to be. Most users who no longer trust ads choose to take notice of customers' recommendations online.
Source: Statuslabs
The Majority Of Customers Aged 25-34 Submitted Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people check out many more reviews to get a clear view of how the business is really doing. Do not depend upon that fact alone.
Source: Brightlocal
90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone