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More Than Half Of People Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are clearly the more opinionated ones.
Source: Statista
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated content has an indisputable impact on consumers.
If businesses think of the power of customer reviews over millennials, they will recognize what they've been losing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Just 6% Of Customers Do Not Trust Client Reviews At All
According to customer review statistics, a whopping 19 percent of customers constantly trust online reviews and never a make a purchase without checking out reviews first.
Source: Statista
73% Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with scores alone.
Customer reviews make the statistics appear more authentic which is what the would-be customers are searching for. Almost a third of consumers say composed reviews are the only function that makes them think the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
Positive Reviews Motivate 68% Of Customers To Choose Local Businesses
Because the vast bulk of customers check out reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
The Average Review Word Count Has Become 65% Shorter Since 2010
At this present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
70 Percent Of Consumers Choose To Find Out About A Business By Means Of Reviews And Posts, Instead Of Ads
Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best way to discover the truth about a product or service.
Source: Statuslabs
89% Of Clients Review A Businesses Responses To Reviews
Not only do the majority of consumers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a medical professional or an attorney.
Young people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When consumers need to choose a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat clients honorably normally prosper, review sites help make certain of that.
Source: Statuslabs
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of clients, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
83% Of All Young People Were Asked To Post A Review Recently
Of those asked, 80% of customers did post a review. Overall, businesses have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
Reviews Posted On Twitter Can Help Boost Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, people spend more than 5 times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Google Accounts For 57.5% Of All Reviews All Over The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz