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83% Of All Young People Were Asked To Leave A Review Recently
Of those invited, 80% of clients did submit a review. Overall, companies have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
Half Of All Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals know the value of being informed. User-generated content has an unassailable impact on customers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
91% Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats put clients' reviews as the most reliable source of recommendations. Online reviews typically carry the same weight as suggestions from friends and family.
Source: Brightlocal
US Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
When individuals read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.
Source: Statista
Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a new vehicle and there are several models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.
With the help of other consumers, you quickly pick one that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the basic appeal of a website can just go so far.
Source: Review Trackers
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.
Source: Capterra
A Single Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million consumers visit Yelp on a monthly basis. This is as excellent a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the massive impact user scores have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Clients Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Therefore, buying choices are made rapidly.
Online reviews are obviously persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
74% Of Regional Companies Have At Least One Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Looking at online scores data, we found out that a business requires to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal