Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise influence our purchasing decisions.

According to social media reviews statistics, Facebook affects over half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats reveal that four out of five users are more likely to trust a local business.

Source: RevLocal

The Majority Of Consumers Aged 25-34 Posted Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'extremely influential'.

To show the significance of online reviews and rankings, did you know that 81% of consumers will pay more for a product with reviews and those exact same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

15% Of Consumers Do Not Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of prospective consumers will not even consider doing business with a business they can't find viewpoints about.

Source: Statuslabs

Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses actually use them.

Although we now understand why client reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

Reviews have a huge impact on their decision when consumers have to choose a service provider.

Source: DemandGenReport

95% Of Unsatisfied Consumers Will Return To A Company If A Company Manages To Solve Issues Rapidly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

89% Of Customers Review A Companies Replies To Reviews

Not only do a lot of individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Normally, 142 million consumers visit Yelp every month. This is as great a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management stats suggest a company's reputation doesn't affect simply the consumers. Potential employees also look at scores and take a look at reviews.

Source: Deloitte

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a brand-new automobile and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other people, you manage to pick a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

Google Represents 57.5% Of All Reviews Globally

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews usually bring the exact same weight as suggestions from family and friends.

Source: Brightlocal

63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

These online review statistics reveal the general popularity of a website can only presume when it pertains to trust.

Source: Review Trackers

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Also

We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Customers anticipate to see some unfavorable reviews.

Source: Capterra

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Service

This stat is one of numerous that illustrate the value of online scores. Now that news of client satisfaction travels this quick, keeping your clients delighted is more vital than ever.

57% of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked just for companies with a best five star rating.

Source: Brightlocal