91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics position consumers' reviews as the most reliable source of recommendations. Online reviews typically bring the same weight as suggestions from loved ones.

Source: Brightlocal

67% Of Consumers Claim Reviews Are A "Very Important" Factor When Selecting A Service Provider

When clients have to choose a solution provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

If A Company Makes An Effort To Fix Issues Quickly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Business

Clients don't expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there's nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Software Application Reviews Influence Over 98% Of All Buyers

18 percent of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well

We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Consumers anticipate to see some negative reviews.

Source: Capterra

72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews

Irrespective of how tempting your marketing is, you still require consumer reviews. There's no way around it. Customers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Due To The Fact That They Want To Purchase A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Visit Review Sites.

Review websites are locations that customers go to get the facts about a item, business or service . Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

83% Of All Young Customers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did give a review. In general, businesses have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing customers see. Still, users take note of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and rating stats show people value the opinion of peers more than any other material.

Source: Collective Bias

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out many more reviews to get a clear view of how the business is actually doing. Don't depend on that fact alone.

Source: Brightlocal

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat customers fairly usually flourish, review sites help ensure of that.

Source: Statuslabs

Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to client review stats, a massive 19 percent of customers constantly trust online reviews and never a buy without reading reviews first.

Source: Statista