Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews

Take notice of this statistic. The better other users explain your product or service, the more money you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

95% Of Unhappy Customers Will Go Back To A Business If A Company Deals With Issues Quickly And Efficiently

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read a lot more reviews to get a better idea of how the business is actually doing. Do not depend upon that fact alone.

Source: Brightlocal

89% Of Individuals Choose To Read Reviews Using Their Smartphones

Be it through an app or a mobile browser, people today prefer to read reviews on their mobile devices.

Source: Statista

Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics put customers' reviews as the most reliable source of recommendations. Online reviews generally bring the very same weight as guidance from friends and family.

Source: Brightlocal

The Majority Of Clients Aged 25-34 Published Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista

72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews

Regardless of how appealing your marketing is, you still require client reviews. There's no other way around it. Clients are still ready to hear you out, but they rely on other people more.

Source: My Testimonial Engine

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of consumer reviews stay without a reply. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two thirds of businesses have excellent and awesome ratings. Just 5% of companies have a rating below 3 stars.

Source: Brightlocal

83% Of All Younger Customers Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did submit a review. In general, businesses have asked 66% of all clients to post a review on their business.

Source: Brightlocal

One-half Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful individuals know the worth of being informed. User-generated content has an unassailable effect on customers.

If businesses think of the power of customer reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal