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Most Popular Items Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to consumer rating statistics, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can likewise affect our purchasing preferences.
According to social reviews data, Facebook impacts more than half of users' purchase choices.
Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Over Half Of People Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista
49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. People expect to see some unfavorable reviews.
Source: Capterra
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
30% Of Consumers Feel Comfortable With A Business Which Reacts To Online Reviews
Communicating with your consumers develops trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are more willing to spend more money with a company.
Source: Statuslabs
83% Of All Younger Clients Were Invited To Give A Review Recently
Of those asked, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all customers to submit a review on their business.
Source: Brightlocal
63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review statistics reveal the general popularity of a site can only go so far when it concerns trust.
Source: Review Trackers
98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Usually, 142 million customers visit Yelp every month. This is as great a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal