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72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews
Regardless of how alluring your marketing is, you still require client reviews. There's no way around it. Consumers are still happy to hear you out, however they rely on other people more.
Source: My Testimonial Engine
15 Percent Of Customers Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of potential clients will not even think about doing business with a company they can't find opinions about.
Source: Statuslabs
77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
83% Of All Young Clients Were Invited To Submit A Review Recently
Of those asked, 80% of clients did post a review. In general, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Income
Businesses that treat consumers honorably usually flourish, review sites help make certain of that.
Source: Statuslabs
53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of client reviews remain without a response. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
89% Of Buyers Choose To Read Reviews On Their Mobile Phones
Be it through an app or a mobile web browser, people choose to read reviews on their mobile devices.
Source: Statista
Favorable Reviews Motivate 68% Of Customers To Use A Local Business
Given that the large majority of customers check out reviews, you'd want yours to be enticing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.
With the help of other customers, you quickly choose a model that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs
American Consumers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA clients.
Source: Statista
70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read many more reviews to get a clear view of how business is actually doing. Do not depend upon that figure alone.
Source: Brightlocal
Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually use them.
Although we now know why client reviews are so powerful, a lot of businesses apparently don't.
Source: LsaInsider
74% Of Local Businesses Have At A Minimum, 1 Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Looking at online scores stats, we found out that a business needs to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying decisions.
According to social media reviews data, Facebook affects more than half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of five users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
Negative Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review data, individuals devote more than five times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz