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Google Accounts For 57.5% Of All Reviews Throughout The World
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same consumers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
Only 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies really make use of them.
Although we now understand why customer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you offer them an excellent experience.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Consumers anticipate to see some negative reviews.
Source: Capterra
A Lot Of Popular Items Have An Average Score Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower rating actually helps your overall score.
According to client rating statistics, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats position consumers' reviews as the most reliable source of suggestions. Online reviews typically carry the exact same weight as recommendations from family and friends.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'really often'.
Source: Trust You
77% Of Customers Would Certainly Post A Review If They Were Asked
More than a 35% would submit a review to advise others about their client experience and 24% would certainly direct their review to the business itself.
Over a 26% would want to give a review to help other people with their choice making process.
Source: Podium
A Lot Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect
Stats reveal that reviews were more effective than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out much more reviews to get an idea of how business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
The Majority Of People Aged 25-34 Published Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's shoppers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz