83 Percent Of Customers Don't Rely On Advertising

The conventional channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust ads choose to take notice of customers' recommendations online.

Source: Statuslabs

98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Normally, 142 million consumers check out Yelp monthly. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

70% Of Consumers Prefer To Learn About A Business Through Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

89% Of Buyers Like To Read Reviews Using Their Smartphones

Be it via an app or a mobile browser, consumers prefer to read reviews on their mobile devices.

Source: Statista

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If They Were Asked, 77% Of Customers Would Post A Review

More than a 35% would post a review to advise others about their customer encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to post a review to assist other people with their choice making process.

Source: Podium

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

In the present day reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats place customers' reviews as the most credible source of suggestions. Online reviews normally carry the exact same weight as advice from family and friends.

Source: Brightlocal

77% Of Buyers Don't Trust Reviews That Are Older Than Three Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

89% Of Customers Browse A Businesses Replies To Reviews

Not only do the majority of shoppers read the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When clients need to pick a service provider, reviews have a massive influence on their decision.

Source: DemandGenReport

49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they realize the enormous effect user scores have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

15 Percent Of People Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of prospective consumers will not even think about working with a business they can't find viewpoints about.

Source: Statuslabs