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Local Businesses In Maysville GA
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95% Of Disappointed Customers Will Go Back To A Business If A Business Deals With Issues Quickly And Effectively
Clients don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
70 Percent Of Consumers Choose To Find Out About A Business By Means Of Reviews And Articles, Instead Of Advertisements
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
15 Percent Of Users Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of prospective clients will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
89% Of Consumers Read A Companies Feedback To Reviews
Not only do many customers check out the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
American Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on different aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US consumers.
Source: Statista
Only 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to consumer review data, a tremendous 19% of consumers always rely on online reviews and never ever a make a purchase without reading reviews initially.
Source: Statista
73% Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear people aren't pleased with scores alone.
Customer reviews make the stats appear more genuine which is what the prospective clients are trying to find. Almost a 3rd of consumers say composed reviews are the only function that makes them think the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
77% Of Customers Would Definitely Give A Review If They Were Asked
More than a 35% would leave a review to inform others about their customer encounter and 24% would probably direct their review to the business itself.
Over a 26% would be willing to post a review to assist other people with their choice making process.
Source: Podium
72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews
No matter how appealing your marketing is, you still need consumer reviews. There is no way around it. Clients are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
74 Percent Of Regional Companies Have At A Minimum, 1 Google Review
One review is far from adequate to improve your site's SERP ranking.
Looking at online ratings stats, we discovered that a company needs to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
77% Of Buyers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses should to be continuously requesting reviews.
Source: Statuslabs
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of customers, who pay attention to the variety of reviews is currently at 46 percent.
Source: Brightlocal
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read a lot more reviews to get a better idea of how the business is in fact doing. Don't depend upon that figure alone.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a legal representative or a doctor.
Young people (age 18-35) are a lot more likely to employ a professional based on online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters