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90 Percent Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
Only 6% Of Customers Do Not Trust Consumer Reviews At All
According to client review stats, a massive 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
70 Percent Of Consumers Prefer To Discover A Business Via Reviews And Short Articles, Rather Than Advertisements
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best way to discover the truth about a product or service.
Source: Statuslabs
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent increase.
Source: RevLocal
Many Popular Items Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower ranking actually helps your overall score.
According to customer rating stats, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
72% Of Consumers Won't Take Action Unless They Check Out Some Reviews
Regardless of how captivating your marketing is, you still require consumer reviews. There's no other way around it. Consumers are still willing to hear you out, but they rely on other people more.
Source: My Testimonial Engine
52% Of Consumers Trust A Product More If It Has Negative Reviews Too
We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.
Source: Capterra
83% Of All Young Buyers Were Invited To Post A Review Recently
Of those invited, 80% of consumers did submit a review. Overall, companies have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews
Keeping in touch with your clients develops trust. Even something like responding to their reviews and remarks can make them feel appreciated.
As you may expect, clients who feel this way are going to spend more cash with a company.
Source: Statuslabs
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Overall 2 out of 3 companies have exceptional and awesome ratings. Just 5% of companies have a ranking below three stars.
Source: Brightlocal
Clients Might Spend 31 Percent More With A Business That Has Great Reviews
Pay attention to this fact. The better other users explain your service or product, the more cash you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to select a physician or a legal representative.
Young people (age 18-35) are even more inclined to employ an expert based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses
Younger individuals understand the worth of being informed. User-generated content has an unassailable impact on customers.
They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'extremely frequently'.
Source: Trust You
95% Of Dissatisfied Clients Will Go Back To A Company If A Company Makes An Effort To Solve Problems Quickly And Efficiently
Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Normally, 142 million customers check out Yelp each month. If you have not declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
89% Of Consumers Read A Companies Feedback To Reviews
Not only do most consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal