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Google Accounts For 57.5 Percent Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a distant second.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Generally, 142 million customers check out Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
Over Half Of Clients Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a negative or mediocre one.
Source: Brightlocal
70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people check out much more reviews to get a clear view of how business is in fact doing. Do not depend upon that fact alone.
Source: Brightlocal
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two thirds of businesses have excellent and good ratings. Just 5% of companies have a ranking listed below three stars.
Source: Brightlocal
53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of client reviews stay without a response. That's regrettable, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do miracles in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
95% Of Unsatisfied Consumers Will Go Back To A Company If A Business Makes An Effort To Resolve Issues Rapidly And Effectively
Clients do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a brand-new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.
With the help of other people, you quickly pick one that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
Just 6% Of Consumers Don't Rely On Consumer Reviews At All
According to customer review data, a tremendous 19% of customers constantly trust online reviews and never a buy without checking out reviews initially.
Source: Statista
73% Of Consumers Believe Written Reviews Are More Important Than Star And Number Rankings
Online review data make it clear people aren't satisfied with ratings alone.
Written reviews make the statistics appear more genuine which is what the would-be consumers are looking for. Practically a 3rd of consumers say composed reviews are the only function that makes them believe the sites' reviews are helpful and pertinent.
Source: Fan and Fuel
83% Of Clients Don't Trust Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust ads pick to take note of clients' suggestions online.
Source: Statuslabs