86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

One-half Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful people know the value of being informed. User-generated content has an indisputable impact on customers.

If businesses stop to consider the power of client reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70%

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics place customers' reviews as the most reliable source of recommendations. Online reviews generally bring the very same weight as recommendations from loved ones.

Source: Brightlocal

83 Percent Of Clients Don't Rely On Advertising

The conventional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements pick to take notice of customers' recommendations online.

Source: Statuslabs

77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of consumer reviews stay without a reaction. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

Positive Reviews Encourage 68% Of Customers To Choose Local Businesses

Considering that the huge majority of customers check out reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Customers Read A Businesses Reactions To Reviews

Not only do the majority of customers check out the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies actually utilize them.

Although we now understand why client reviews are so effective, the majority of businesses apparently don't.

Source: LsaInsider

89% Of Customers Choose To Read Reviews On Their Mobile Phones

Be it via an app or a mobile browser, most people choose to read reviews on their phones.

Source: Statista