71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to pick a lawyer or a medical professional.

Younger people (age 18-35) are a lot more likely to hire an expert based on online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Income

Businesses that treat customers fairly typically succeed, review websites help make sure of that.

Source: Statuslabs

70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out much more reviews to get a clear view of how business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a brand-new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other consumers, you quickly select a model that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses really make use of them.

Although we now know why consumer reviews are so effective, the majority of businesses obviously do not.

Source: LsaInsider

United States Consumers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US consumers.

Source: Statista

Only 6 Percent Of Customers Don't Trust Consumer Reviews At All

According to customer review statistics, a tremendous 19% of customers always trust online reviews and never a make a purchase without checking out reviews first.

Source: Statista

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Since They Want To Purchase An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Check Out Review Sites.

Review websites are places that people go to get the facts about a service, business or item . Users come due to the fact that they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Software Reviews Influence Over 98% Of All Buyers

18% of software purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and score statistics show individuals value the opinion of peers more than any other content.

Source: Collective Bias

70% Of Customers Prefer To Discover A Business Via Reviews And Short Articles, Instead Of Advertisements

Ads are all well and good, however it's worth attempting a different approach as well. Reviews are by far the best way to find the truth about a product or service.

Source: Statuslabs

Online Product Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270%

User review stats reveal the purchase probability for an item with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

77% Of Clients Would Submit A Review If They Were Asked

More than a 35% would post a review to educate others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would want to submit a review to assist other individuals with their decision making process.

Source: Podium

30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your customers develops trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are ready to invest more money with a company.

Source: Statuslabs