The Average Review Word Count Has Gotten 65% Shorter Since 2010

Recently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.

Source: Review Trackers

82% Of Customers Go To Review Sites Since They Wish To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Product Or Services.

Review sites are places that customers go to get the truth about a item, service or business . Users come since they have already formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's consumers are smart and desire the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

American Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA clients.

Source: Statista

The Majority Of Best Selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to consumer rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Just 6% Of Consumers Do Not Trust Client Reviews At All

According to customer review statistics, a whopping 19% of consumers always trust online reviews and never a make a purchase without reading reviews.

Source: Statista

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out much more reviews to get an idea of how the business is in fact doing. Don't depend on that fact alone.

Source: Brightlocal

61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Typically two-thirds of businesses have outstanding and awesome rankings. Just 5% of companies have a score listed below three stars.

Source: Brightlocal

70% Of Customers Prefer To Discover A Business Via Reviews And Articles, Instead Of Advertisements

Ads are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

Customers Might Invest 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this fact. The more detailed other users describe your product and services, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Customers

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those same consumers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

When consumers need to pick a service provider, reviews have a massive influence on their decision.

Source: DemandGenReport

95% Of Dissatisfied Customers Will Return To A Business If A Company Makes An Effort To Resolve Issues Quickly And Efficiently

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a brand-new car and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose a model that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

30% Of Clients Feel Positive About A Business Which Answers Online Reviews

Corresponding with your customers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are going to invest more cash with a business.

Source: Statuslabs