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86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out a lot more reviews to get an idea of how business is really doing. Do not depend on that fact alone.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US consumers consider reviews as 'very influential'.
To show the importance of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those same clients are also ready to accept slower shipping times for such items.
Source: Turntonetworks
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
83 Percent Of Customers Don't Trust Advertising
The traditional channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust ads pick to pay attention to consumers' recommendations online.
Source: Statuslabs
95% Of Unsatisfied Consumers Will Return To A Business If A Company Deals With Problems Rapidly And Efficiently
Customers do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Generally 2 out of 3 companies have great and exceptional rankings. Just 5% of companies have a rating listed below three stars.
Source: Brightlocal
Because They Desire To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Visit Review Sites.
Review websites are places that people go to get the facts about a business, service or product . Users come since they have actually currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
The Majority Of People Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are evidently the more opinionated ones.
Source: Statista
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat consumers honorably generally prosper, review sites help ensure of that.
Source: Statuslabs
91% Of Millennials Turn To Online Reviews As Much As Loved Ones
Online review stats place clients' reviews as the most credible source of recommendations. Online reviews typically carry the exact same weight as guidance from family and friends.
Source: Brightlocal
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, people spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or faked reviews.
Source: Reevoo