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53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score statistics reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Software Application Reviews Influence Over 98% Of All Purchasers
18% of software buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Typically, 142 million customers go to Yelp monthly. If you have not declared your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
91% Of Millennials Turn To Online Reviews As Much As Loved Ones
Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews typically carry the exact same weight as recommendations from loved ones.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star score is the first thing customers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American customers.
Source: Statista
Over Half Of Shoppers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are surprisingly the more vocal ones.
Source: Statista
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of customer reviews remain without a reply. That's regrettable, because those businesses are losing consumers that way.
Source: Review Trackers
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews
Communicating with your consumers builds their trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.
As you might expect, clients who feel this way are ready to invest more money with a business.
Source: Statuslabs
One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses
Younger people know the value of being informed. User-generated content has an indisputable influence on customers.
They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Statistics reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista