Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Clients

24% of US consumers consider reviews as 'very influential'.

To illustrate the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those exact same clients are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and ranking data show people value the viewpoint of peers more than any other content.

Source: Collective Bias

If A Company Manages To Solve Problems Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Company

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

The Average Review Word Count Has Become 65% Shorter Since 2010

Presently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.

Source: Review Trackers

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the maker states. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star rating is the first thing consumers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also affect our purchasing preferences.

According to social media reviews stats, Facebook impacts the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics expose that four out of five users are likely to rely on a local business.

Source: RevLocal

Clients Might Invest 31% More With A Business That Has Fantastic Reviews

Pay attention to this statistic. The more detailed other users describe your services or product, the more cash you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management statistics indicate a company's reputation doesn't affect just the consumers. Prospective employees also take a look at ratings and read reviews.

Source: Deloitte

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat customers honorably usually succeed, review sites help make certain of that.

Source: Statuslabs

77% Of Clients Would Post A Review If They Were Asked

More than a 35% would leave a review to advise others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other individuals with their decision making process.

Source: Podium