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61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Generally two thirds of businesses have excellent and awesome rankings. Just 5% of companies have a rating below 3 stars.
Source: Brightlocal
When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
82 Percent Of Customers Check Out Review Websites Because They Want To Purchase An Item Or A Service And Want To Get The Truth About Business Products And Services.
Review websites are locations that customers go to get the truth about a business, service or item . Because they have actually already formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to select a doctor or an attorney.
Young people (age 18-35) are even more inclined to hire a professional based on online reviews. Just 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
The Majority Of Shoppers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are purportedly the more opinionated ones.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can also influence our buying decisions.
According to social media reviews data, Facebook impacts more than half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Unfavorable Reviews Can Increase Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, people devote more than five times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or fabricated reviews.
Source: Reevoo
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Customers Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, purchasing choices are made quickly.
Online reviews are clearly persuasive, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Staying connected with your consumers builds their trust. Even something as simple as reacting to their reviews and comments can make them feel valued.
As you may expect, clients who feel this way are going to invest more cash with a company.
Source: Statuslabs
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Clients Might Spend 31% More With A Business That Has Terrific Reviews
Pay attention to this fact. The more detailed other users explain your services or product, the more cash you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
Software Application Reviews Impact Over 98% Of All Buyers
18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra