15% Of People Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of possible consumers won't even consider working with a business they can't find viewpoints about.

Source: Statuslabs

Unfavorable Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, people devote more than 5 times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Since the large bulk of consumers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of All Young Shoppers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did post a review. In general, companies have asked 66% of all consumers to give a review on their company.

Source: Brightlocal

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

More Than Half Of Customers Won't Utilize A Service If It Has Less Than A 4 Star Ranking

This stat is among many that illustrate the significance of online rankings. Now that news of client complete satisfaction travels this fast, keeping your clients happy is more vital than ever.

57 percent of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for organizations with a best five star rating.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and rating stats show people value the viewpoint of peers more than any other content.

Source: Collective Bias

More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

73 Percent Of Customers Think Client Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the would-be customers are trying to find. Practically a 3rd of consumers state written reviews are the only feature that makes them believe the websites' reviews are useful and relevant.

Source: Fan and Fuel

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the huge effect user scores have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

70% Of Customers Prefer To Discover A Business Through Reviews And Posts, Instead Of Ads

Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best method to discover the truth about a product or service.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

More Than Half Of People Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are surprisingly the more opinionated ones.

Source: Statista

72% Of Customers Won't Take Action Unless They Check Out Some Reviews

No matter how eye-catching your marketing is, you still need customer reviews. There's no way around it. Customers are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews

Pay attention to this statistic. The more detailed other users explain your services or product, the more cash you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone