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83% Of All Young Customers Were Invited To Leave A Review Recently
Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all clients to leave a review on their business.
Source: Brightlocal
Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to consumer review statistics, a tremendous 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
74% Of Regional Companies Have At Least 1 Google Review
One review is far from sufficient to improve your site's SERP ranking.
Taking a look at online rankings stats, we discovered that a business needs to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Customers expect to see some negative reviews.
Source: Capterra
73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear individuals aren't pleased with ratings alone.
Customer reviews make the statistics appear more genuine which is what the would-be customers are looking for. Practically a third of customers state written reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70%
One negative review is enough for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
89% Of Clients Want To Read Reviews On Their Cell Phones
Be it through an app or a mobile web browser, people today choose to read reviews on their mobile devices.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company
The star rating is the first thing consumers see. Still, users focus on other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American consumers.
Source: Statista
A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do miracles in regards to conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
The Average Review Length Has Become 65% Much Shorter Since 2010
As of late reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet on twitter.
Source: Review Trackers
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US consumers consider reviews as 'very influential'.
To show the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those same customers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of client reviews remain without a reply. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers