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61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally 2 out of 3 businesses have outstanding and good rankings. Only 5% of companies have a rating below 3 stars.
Source: Brightlocal
74 Percent Of Local Companies Have At Least One Google Review
One review is far from adequate to enhance your website's SERP ranking.
Taking a look at online ratings statistics, we learnt that a business needs to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US consumers consider reviews as 'very influential'.
To show the significance of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the huge impact user scores have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Half Of All Millennial's "Always" Check Out Online Reviews For Businesses
Younger people know the value of being informed. User-generated material has an indisputable impact on customers.
If businesses think of the power of client reviews over millennials, they will realize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's consumers are wary and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.
Source: Statista
77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of clients, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
Over Half Of Customers Won't Use A Company If It Has Less Than A 4 Star Rating
This stat is one of many that highlight the significance of online scores. Now that news of customer satisfaction travels this fast, keeping your customers happy is more important than ever.
57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11 percent looked just for companies with an ideal five star score.
Source: Brightlocal
A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably usually prosper, review sites help make sure of that.
Source: Statuslabs