91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the massive effect user ratings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from enough to enhance your website's SERP ranking.

Taking a look at online ratings statistics, we found out that a business requires to have at least 40 reviews before customers "Award" it with a star.

Source: Brightlocal

15 Percent Of Buyers Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of possible consumers won't even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

63.6 Percent Of Consumers Visit Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general popularity of a website can just go so far.

Source: Review Trackers

95% Of Unsatisfied Consumers Will Go Back To A Company If A Company Makes An Effort To Resolve Issues Rapidly And Efficiently

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

Reviews Published On Twitter Can Boost Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our purchasing preferences.

According to social reviews statistics, Facebook affects more than half of users' purchase decisions.

Facebook reviews statistics expose that four out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

89% Of Customers Choose To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile browser, folks choose to read reviews on their mobile phones.

Source: Statista

86 Percent Of Customers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you provide them a great experience.

Source: Brightlocal

73% Of Consumers Think Written Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more authentic which is what the would-be customers are searching for. Almost a third of consumers state written reviews are the only feature that makes them believe the sites' reviews are pertinent and helpful.

Source: Fan and Fuel

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a new automobile and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to choose one that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and ranking statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews go on without a response. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

Google Represents 57.5 Percent Of All Reviews Around The World

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

The Typical Review Length Has Gotten 65% Much Shorter Since 2010

Currently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers