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Software Reviews Impact Over 98% Of All Buyers
18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Only 6% Of Consumers Don't Trust Client Reviews At All
According to client review statistics, a massive 19% of consumers always trust online reviews and never a make a purchase without checking out reviews initially.
Source: Statista
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the importance of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
77% Of Clients Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies doubt the integrity of online reviews. However, they realize the huge impact user ratings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
Google Represents 57.5% Of All Reviews Globally
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can also influence our buying preferences.
According to social media reviews stats, Facebook affects the majority of users' purchase choices.
Facebook reviews stats reveal that 4 out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
Clients Might Spend 31% More With A Business That Has Excellent Reviews
Take notice of this fact. The better other users explain your product or service, the more money you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of customers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A Lot Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management stats suggest a business's reputation does not impact simply the clients. Prospective team members likewise look at scores and take a look at reviews.
Source: Deloitte
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star score is the first thing consumers see. Still, users focus on other factors too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.
Source: Statista
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
89% Of Customers Want To Read Reviews Using Their Smart Devices
Be it through an app or a mobile internet browser, people prefer to read reviews on their phones.
Source: Statista