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77% Of Customers Would Undoubtedly Submit A Review If They Were Asked
More than a 35% would leave a review to notify others about their consumer encounter and 24% would rather direct their review to the business itself.
Over a 26% would want to post a review to assist other people with their choice making process.
Source: Podium
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website
Usually, 142 million consumers go to Yelp each month. This is as good a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise affect our buying preferences.
According to social media reviews statistics, Facebook affects more than half of users' purchase choices.
Facebook reviews stats expose that four out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
Half Of All Millennial's "Always" Read Online Reviews For Businesses
Younger people understand the value of being informed. User-generated material has an unassailable effect on consumers.
If businesses think of the power of client reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they spend at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
American Buyers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
When individuals check out reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US customers.
Source: Statista
70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read much more reviews to get a clear view of how business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal
Favorable Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Since the large majority of customers read reviews, you'd want yours to be inviting to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of consumer reviews stay without a response. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Statistics reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.
Reviews and rating stats show people value the opinion of peers more than any other content.
Source: Collective Bias
73% Of Customers Think Consumer Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear people aren't satisfied with scores alone.
Consumer reviews make the statistics appear more authentic which is what the potential consumers are looking for. Nearly a 3rd of customers say composed reviews are the only feature that makes them think the websites' reviews are beneficial and relevant.
Source: Fan and Fuel
Over Half Of Consumers Won't Use A Business If It Has Less Than A 4 Star Ranking
This stat is among many that show the significance of online ratings. Now that news of customer complete satisfaction travels this quick, keeping your consumers pleased is more vital than ever.
57 percent of customers have searched for business with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for services with a best five star ranking.
Source: Brightlocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the enormous effect user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Just 6% Of Consumers Don't Trust Consumer Reviews At All
According to client review data, a whopping 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
89% Of Consumers Review A Businesses Responses To Reviews
Not only do a lot of customers read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.
Source: Brightlocal
15% Of Users Don't Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of potential consumers will not even consider doing business with a company they can't discover opinions about.
Source: Statuslabs