89% Of Clients Review A Businesses Replies To Reviews

Not only do the majority of consumers check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.

Source: Capterra

USA Buyers View "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US clients.

Source: Statista

74 Percent Of Local Companies Have At Least One Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Looking at online scores statistics, we learnt that a business needs to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

70% Of Consumers Choose To Learn About A Business By Means Of Posts And Reviews, Instead Of Advertisements

Ads are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the very best method to discover the truth about a service or product.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick a medical professional or an attorney.

Young people (age 18-35) are much more inclined to work with an expert based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Business

This stat is among lots of that show the importance of online scores. Now that news of consumer complete satisfaction travels this quick, keeping your consumers happy is more vital than ever.

57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for companies with a best five star ranking.

Source: Brightlocal

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read much more reviews to get a clear view of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise affect our purchasing decisions.

According to social reviews statistics, Facebook affects more than half of users' purchase decisions.

Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

Reviews Published On Twitter Can Grow Online Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

72% Of Customers Will Not Take Action Unless They Read Some Reviews

No matter how enticing your marketing is, you still require client reviews. There is no way around it. Consumers are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

98 Percent Of Yelp's Browsers Bought From A Business They Found On The Site

Usually, 142 million customers visit Yelp on a monthly basis. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

89% Of Individuals Like To Read Reviews Using Their Smart Devices

Be it through an app or a mobile browser, consumers prefer to read reviews on their smart phones.

Source: Statista

Software Reviews Impact Over 98% Of All Buyers

18 percent of software application buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

82 Percent Of Consumers Go To Review Websites Due To The Fact That They Want To Buy A Product Or A Service And Wish To Get The Truth About The Businesses Products And Services.

Review websites are places that customers go to get the truth about a service, item or business. Due to the fact that they have currently formed a purchase decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews

Corresponding with your consumers develops trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are more willing to spend more money with a company.

Source: Statuslabs