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Customers Might Invest 31% More With A Business That Has Excellent Reviews
Take notice of this fact. The better other users explain your product and services, the more cash you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
30% Of Customers Feel Positive About A Business Which Responds To Online Reviews
Communicating with your customers creates trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.
As you might anticipate, clients who feel this way are ready to invest more money with a business.
Source: Statuslabs
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read customer reviews, concur that it increases their purchasing confidence.
Companies use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to choose a lawyer or a medical professional.
Younger people (age 18-35) are a lot more likely to employ a professional based on online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
These online review statistics show the general popularity of a site can just presume when it concerns trust.
Source: Review Trackers
Negative Reviews Can Increase Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, people spend more than five times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
83% Of All Younger People Were Asked To Submit A Review Recently
Of those invited, 80% of clients did give a review. In general, companies have actually asked 66% of all clients to give a review on their company.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Since the huge majority of customers read reviews, you would want yours to be enticing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
USA Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals check out reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US customers.
Source: Statista
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent increase.
Source: RevLocal