Users Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Purchasing decisions are made quickly.

Online reviews are clearly persuasive, yet online marketers have not always come to value the power of them.

Source: Martech Zone

Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

73% Of Customers Believe Client Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't satisfied with ratings alone.

Consumer reviews make the stats appear more genuine which is what the prospective customers are trying to find. Practically a third of customers state written reviews are the only function that makes them think the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

Only 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to customer review statistics, a tremendous 19% of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

77% Of Customers Would Most Likely Give A Review If They Were Asked

More than a 35% would submit a review to notify others about their customer encounter and 24% would most likely direct their review to the business itself.

Over a 26% would want to give a review to assist other people with their choice making process.

Source: Podium

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and score statistics show individuals value the opinion of peers more than any other material.

Source: Collective Bias

More Than Half Of Consumers Won't Use A Service If It Has Less Than A 4 Star Score

This stat is among lots of that show the value of online scores. Now that news of client satisfaction travels this quick, keeping your clients delighted is more important than ever.

57% of customers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for services with a perfect five star ranking.

Source: Brightlocal

More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

67% Of Customers Report Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a massive impact on their decision when customers have to pick a solution provider.

Source: DemandGenReport

The Majority Of Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower rating actually helps your overall score.

According to client rating statistics, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

89% Of Clients Prefer To Read Reviews Using Their Smart Devices

Be it through an app or a mobile internet browser, individuals choose to read reviews on their cell phones.

Source: Statista

61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two-thirds of companies have excellent and good rankings. Only 5% of companies have a score below three stars.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

82% Of Customers Check Out Review Sites Because They Want To Buy An Item Or A Service And Wish To Get The Facts About Business Products And Services.

Review websites are places that people go to get the truth about a service, item or business. Users come due to the fact that they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

83% Of Clients Do Not Trust Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust ads pick to pay attention to clients' recommendations online.

Source: Statuslabs

15 Percent Of Consumers Don't Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of prospective customers won't even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs

USA Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When people check out reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of US customers.

Source: Statista

Favorable Reviews Encourage 68% Of Customers To Use Local Businesses

Since the large bulk of customers read reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal