71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to pick an attorney or a medical professional.

Young people (age 18-35) are even more likely to employ an expert based on online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

83 Percent Of Consumers Don't Rely On Advertising

The standard channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust ads choose to focus on customers' suggestions online.

Source: Statuslabs

United States Buyers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US customers.

Source: Statista

53% Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

49% Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of customers, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Communicating with your clients establishes trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are ready to spend more money with a business.

Source: Statuslabs

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses in fact use them.

Although we now understand why client reviews are so effective, most businesses obviously don't.

Source: LsaInsider

Customers Might Spend 31% More With A Business That Has Excellent Reviews

Take note of this fact. The better other users describe your service or product, the more cash you can charge and customer review stats show us precisely how much more.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star ranking is the first thing consumers see. Still, users take notice of other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics indicate a company's reputation does not affect simply the customers. Prospective team members likewise look at ratings and read reviews.

Source: Deloitte

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated material has an unassailable effect on customers.

If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews All Over The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

74% Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online ratings data, we found out that a company needs to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

73% Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Scores

Online review data make it clear people aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the prospective customers are trying to find. Practically a 3rd of consumers say composed reviews are the only feature that makes them believe the sites' reviews are useful and relevant.

Source: Fan and Fuel

60% Of Consumers Consult Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and ranking data show individuals value the opinion of peers more than any other material.

Source: Collective Bias