95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'always' or 'very often'.

Source: Trust You

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and rankings, did you understand that 81 percent of customers will pay more for a product with reviews and those same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

No matter how tempting your marketing is, you still need customer reviews. There is no skirting around it. Customers are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews remain without a reply. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal

Most Popular Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to client rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Google Represents 57.5 Percent Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a far-off second.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat clients honorably typically prosper, review websites help make sure of that.

Source: Statuslabs

74 Percent Of Local Businesses Have At A Minimum, One Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online scores data, we discovered that a business requires to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Certainly Leave A Review

More than a 35% would leave a review to notify others about their consumer experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

95% Of Unsatisfied Customers Will Return To A Company If A Company Manages To Fix Problems Rapidly And Efficiently

Clients don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and score stats reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs