67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

Reviews have a huge impact on their decision when clients have to select a service provider.

Source: DemandGenReport

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Generally two thirds of companies have good and exceptional scores. Only 5% of businesses have a ranking below 3 stars.

Source: Brightlocal

73 Percent Of Customers Think Consumer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the prospective clients are looking for. Nearly a third of consumers say written reviews are the only feature that makes them think the websites' reviews are relevant and helpful.

Source: Fan and Fuel

More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to pick a lawyer or a doctor.

Young people (age 18-35) are much more likely to employ a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

63.6% Of Customers Go To Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review statistics reveal the general appeal of a website can just presume when it concerns trust.

Source: Review Trackers

Reviews Posted On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your customers builds their trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.

As you might expect, customers who feel this way are happy to spend more money with a company.

Source: Statuslabs

15% Of Consumers Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of potential customers will not even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are several models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to select one that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Customers Choose To Find Out About A Business Through Articles And Reviews, Instead Of Ads

Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the best way to discover the truth about a product or service.

Source: Statuslabs

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat clients honorably generally flourish, review sites help make certain of that.

Source: Statuslabs

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

Younger people know the value of being informed. User-generated material has an unassailable influence on customers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'extremely often'.

Source: Trust You