Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are generally ads.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star rating is the first thing customers see. Still, users pay attention to other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online rankings statistics, we discovered that a business requires to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

If A Company Makes An Effort To Solve Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Business

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

The Typical Review Length Has Actually Become 65% Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

Online Product Reviews About A Product Can Raise Its Conversion Rate By An Unprecedented 270%

User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact use them.

Although we now understand why consumer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and rating data show people value the viewpoint of peers more than any other content.

Source: Collective Bias

86% Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

Software Application Reviews Influence Over 98 Percent Of All Buyers

18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews

Irrespective of how tempting your marketing is, you still require customer reviews. There is no other way around it. Consumers are still ready to hear you out, but they rely on other people more.

Source: My Testimonial Engine

More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews remain without a response. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Stats reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

15 Percent Of People Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of possible clients won't even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

77% Of Users Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses need to be continuously asking for reviews.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics show a company's reputation does not affect simply the clients. Potential employees likewise look at scores and read reviews.

Source: Deloitte