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83% Of All Young People Were Invited To Give A Review Recently
Of those asked, 80% of customers did give a review. In general, businesses have asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
The Majority Of Clients Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are evidently the more opinionated ones.
Source: Statista
A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat customers well normally prosper, review sites help make sure of that.
Source: Statuslabs
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Clients
24% of US consumers consider reviews as 'very influential'.
To show the value of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those same customers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010
Now a days reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
91% Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews generally bring the same weight as suggestions from friends and family.
Source: Brightlocal
61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Generally 2 out of 3 businesses have exceptional and great rankings. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses
Given that the huge bulk of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Customers Read A Businesses Responses To Reviews
Not only do a lot of customers check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a brand-new vehicle and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.
With the help of other consumers, you quickly select one that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
77% Of Users Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the massive impact user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses really use them.
Although we now know why customer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star ranking is the first thing consumers see. Still, users take notice of other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.
Source: Statista
USA Buyers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista