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Reviews Published On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
When it comes to trust, these online review statistics show the basic popularity of a site can just go so far.
Source: Review Trackers
82% Of Customers Go To Review Websites Because They Wish To Acquire A Service Or A Product And Wish To Get The Facts About Business Product Or Services.
Review websites are places that customers go to get the facts about a product, service or business . Users come since they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
89% Of Individuals Prefer To Read Reviews Using Their Smartphones
Be it via an app or a mobile internet browser, clients prefer to read reviews on their smart phones.
Source: Statista
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you offer them a good experience.
Source: Brightlocal
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the huge effect user scores have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a brand-new vehicle and there are several models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other people, you manage to choose a model that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star rating is the first thing consumers see. Still, users take notice of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA customers.
Source: Statista
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
83% Of Customers Don't Rely On Advertising
The standard channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust advertisements choose to pay attention to consumers' recommendations online.
Source: Statuslabs
Majority Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Ranking
This stat is one of numerous that show the value of online rankings. Now that news of consumer satisfaction travels this quick, keeping your clients happy is more vital than ever.
57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
Moreover, 11 percent looked only for businesses with a best five star rating.
Source: Brightlocal
Consumers Might Spend 31 Percent More With A Business That Has Terrific Reviews
Take notice of this statistic. The more detailed other users explain your product and services, the more cash you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of clients, who focus on the number of reviews is presently at 46%.
Source: Brightlocal
More Than Half Of Shoppers Aged 25-34 Published Reviews
According to Statista, the younger generations are reportedly the more opinionated ones.
Source: Statista
89% Of Clients Review A Businesses Reactions To Reviews
Not only do the majority of clients read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70%
One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone