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83% Of All Young Shoppers Were Asked To Leave A Review Recently
Of those invited, 80% of clients did submit a review. In general, companies have asked 66% of all consumers to give a review on their business.
Source: Brightlocal
Reviews Shared On Twitter Can Increase Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Since the large bulk of consumers read reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Buyers
18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing preferences.
According to social reviews data, Facebook impacts more than half of users' purchase choices.
Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with ratings alone.
Client reviews make the stats appear more authentic which is what the prospective customers are trying to find. Nearly a third of customers say composed reviews are the only feature that makes them think the websites' reviews are useful and relevant.
Source: Fan and Fuel
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews go on without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
63.6% Of Customers Go To Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review stats reveal the basic popularity of a website can only go so far when it comes to trust.
Source: Review Trackers
60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.
Reviews and score data show people value the opinion of peers more than any other material.
Source: Collective Bias
US Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American clients.
Source: Statista
Many Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
Customers Might Invest 31 Percent More With A Business That Has Great Reviews
Take notice of this fact. The better other users describe your product or service, the more cash you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone