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15% Of Visitors Do Not Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of potential customers will not even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
The Typical Review Word Count Has Become 65% Shorter Since 2010
At this present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet on twitter.
Source: Review Trackers
Online Item Reviews About An Item Can Improve Its Conversion Rate By A Staggering 270 Percent
User review stats show the purchase likelihood for a product with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
73 Percent Of Consumers Believe Client Reviews Are More Vital Than Star And Number Scores
Online review data make it clear people aren't pleased with ratings alone.
Written reviews make the statistics appear more genuine which is what the prospective clients are looking for. Nearly a third of consumers say composed reviews are the only feature that makes them think the sites' reviews are useful and relevant.
Source: Fan and Fuel
The Majority Of Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent increase.
Source: RevLocal
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a negative or mediocre one.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of customer reviews go on without a response. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
89% Of Buyers Want To Read Reviews Using Their Mobile Phones
Be it via an app or a mobile internet browser, everyday people prefer to read reviews on their cell phones.
Source: Statista
Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Because the large majority of consumers read reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal