Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a new automobile and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read reviews.

With the help of other consumers, you quickly select a model that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

53 Percent Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of Online Shopping.

Today's consumers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. However, they understand the massive effect user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Only 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to customer review data, a whopping 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Since the huge bulk of customers check out reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of All Young Customers Were Invited To Leave A Review Recently

Of those asked, 80% of customers did give a review. In general, businesses have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

67% Of Customers Say Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our buying preferences.

According to social media reviews statistics, Facebook impacts over half of users' purchase decisions.

Facebook reviews stats reveal that 4 out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

89% Of Clients Choose To Read Reviews On Their Smartphones

Be it by means of an app or a mobile internet browser, most people prefer to read reviews on their phones.

Source: Statista

Most Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star ratings are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower score in fact helps your overall rating.

According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million consumers visit Yelp monthly. If you haven't claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

A Single Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated material can do miracles in terms of conversions.

A single review can have an enormous impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% increase.

Source: RevLocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use A Company

This stat is one of many that highlight the significance of online scores. Now that news of consumer satisfaction travels this quick, keeping your customers delighted is more important than ever.

57 percent of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for services with a perfect five star ranking.

Source: Brightlocal

Over Half Of Clients Aged 25-34 Posted Reviews

According to Statista, the younger generations are plainly the more vocal ones.

Source: Statista